TERMS
CAR RENTAL CONDITIONS
1. TAKING AND RETURNING OF THE VEHICLE/ TERMS:
1.1 The client must be at least 23 years, with a minimum 3 years driving experience and has to present a valid personal documents: ID
card / passport, driving license, valid for the territory of Bulgaria, control card and a valid credit card. For renters /drivers between 19
and 23 years and / or experience less than three years, a fee is applicable.
1.2 Minimum rental is one day (24 hours). A client receives the vehicle with a full car equipment, required by Bulgarian traffic police
authorities, stated in a both ways signed protocol. The client must return the rented vehicle with its own full documentation and
equipment on the appointed date and drop off point by contract in the same condition.
1.3 A client must inform the owner about planned or sudden changes on the returning date and time of the car at least 24 hours prior to
ending of the contract. Client may continue using the rented car, if the owner of the car gave his expressly permission and the same car
has no other reservation for the next day. In cases client does not follow the regulation to return the rented vehicle in the appointed in the
contract term and continues using the car, without the compliance of the lessor, he/she takes full criminal and financial responsibility for
the possession of the vehicle. For extra days client pays a rent assigned by the rental contract, when the car was taken.
1.4 In case of unfulfilling the obligation of returning the rented car by the LESS EE for more than 2 hours after the due time, without
informing the LESS OR, the car is considered appropriated and the LESS OR informs the authorities, reserving all the rights according
to the contract, as well as the possibility personally or by his representative to get back the possession of the car by the lessee, and
this will not be considered self-governing. The rental is being calculated on a basis: 24 hours = 1 rental day, starting from the hour
of delivery. When the drop off time is more than 2 hours later than the hour of delivery/ collection, additional day applies to the rental.
2.PRICES AND WAYS OF PAYMENT:
2.1 Daily rental rate includes:
Unlimited milage; Third Party Liability insurance, Full insurance of the vehicle for all risks, Vignette.
2.2 Full rental payment and deposit is due on signing the contract and the car condition statement. In cases the deposit is being
guaranteed by credit card authorization, upon collection of the rented vehicle and without stated damages and loss of equipment, the
lessor refunds the authorized amount. In case that Bank Card Center is unavailable; the Bank that issued the card does not permit
or there is a communication trouble, the client must wait for the amount to be automatically unblocked after some time. The deposit
does not serve for payment when the contract is prolonged. During the whole period of rental the deposit must be at its full amount,
considered and fixed in the car rental contract.
2.3 When a client decides to return the rented vehicle before the appointed date and time by contract, he or she must inform the owner
about that at least 48 hours prior to returning and can receive back 30% of the daily rate on the unused days left by contract. When
the client does not inform the owner about that the last one can keep the whole sum for the unused days left by contract. There is no
refund in the months of June, July and August.
Paid for and default client recovers 50% of the rental amount for the months of June, July and August, amounts for unused contract days will not be returned.
2.4 The renting price does not include any fuel, the car is to be accepted with a full petrol tank and is expected to be returned with
full reservoir as well. If a client returns the vehicle with a petrol tank different of full, he or she must pay the difference to full reservoir
calculated by the owner 2.00 euro per liter + 10 service tax.
2.5 In cases when client wants to rent the vehicle for traveling outside the territory of Bulgaria there are additional conditions that must
be applied - shown in separate appendix.
3.DAMAGE, LOSS AND THEFT:
3.1 If a fuel is missing, losses or other small damages caused by negligence from the client occur, the deposit is being charged.
3.2 Smoking in the vehicles is absolutely forbidden. Violators are charged 100 euro tax.
3.3 In the case of any road accident, irrespectively of whose fault it was, the client must call the police and obtain a police statement
of the incident. In cases when client is proven GUILTY for a road accident, he or she must pay the daily rate of the same car for every
day lost in a car service and practically having the same car unusable, as well as all additional costs followed by the same accident. If
an accident occurs, the client must immediately inform the owner.
3.4 If a client happens to lose car documentation, car keys, registration plates, parking access card or front part of the stereo , he or
she must pay fine of 240 euro.
3.5 In case the car has to be changed on a case that:
3.5.1 it is a client’s ’ fault he must take all the expenses made by the owner while transporting the substitution car as well as those
made for bringing back the changed car.
3.5.2 the car has to be changed and it is not a client’s fault, all repairs are covered by Fox Rent BG. The lessor takes actions for
replacing the damaged vehicle in 2 /two/ working days time and automatically to prolong the term of the rental with the number of the
unused due to the break down days.
The substitution on p. 3.5.1 and p. 3.5.2 takes place where is situated the damaged vehicle.
3.5.3 If the rented vehicle is stolen and the car documentation and/or keys are not available the client takes full financial responsibility
of the theft.
3.6 Insurance does not cover if the following cases occur:
3.6.1 There are damages upon tires, tire caps , chassis or windscreen wipers of the vehicle;
3.6.2 There are damages on the engine of the vehicle that are not a result of unaffected exploitation, but are caused by negligence.
3.6.3 The car is being driven after having alcohol or any other drug consistent substances.
3.6.4 There are damages caused to the vehicle because of off-road driving
3.6.5 There are damages caused by unauthorized in the rental contract driver.
3.6.6 There are damages caused by overloading the vehicle and/or exceeding the quota of the seats inside.
3.6.7 If it happens the rented vehicle to be stolen оr illegally deprived and the whole documentation of the vehicle: car registration
certificate, insurance policy “ Third Party Liability”, control certificate “ Third Party Liability”, assistance card, technical check certificate,
second part of the vignette, as well as the key of the vehicle, are not handed over to the owner, the lessee takes full responsibility in the
amount of the full price of the car in a 10 days period after claiming the stolen vehicle.
3.6.8 The lessor does not take responsibility for bad fuel or other defects, caused by negligence. The lessee is fully responsible for
the consequences.
3.6.9 INCIDENT ADMINISTRATION FEE: IN CASE OF INCIDENT/DAMAGE,A NON REFUNDABLE FEE OF 45 EURO IS APPLIED TO COVER
ADMINISTRATION EXPENCES, IRRESPECTIVELY OF DRIVER`S LIABILITY.
If a certain damages occur the client pays their full cost, calculated by market value.
3.7 If small thefts, breakdowns, loss or damages in the limit of the deposit occur, Fox Rent BG does not engage to make entries for
insurance documentation, because of economical disadvantages and the cost is fully paid by the client.
3.8 The Lessor accept to pay expenses for small accessories and managing small defects only if they are made in consideration with
Lessors will and is obtained an official document for the expenses with an invoice at the name of the Lessor.
4. CLIENT RESPONSIBILITIES:
4.1 A client can not use the rented vehicle for racing purposes, as well as training, pulling other vehicles, transportation of heavy and
dangerous loads, unless having a written permission from the owner.
4.2 The client must take care of the levels of the and cooling fluid of the vehicle before start driving and during the traveling.
4.3 A client is not permitted to drive after having alcohol or any other drug consistent substances.
4.4 Giving the rented vehicle to third persons is strongly not allowed. A car is not permitted to leave the country whatsoever, unless an
official power of attorney is prepared by the owner.
4.5 Lessee is responsible for all damages of the rented car or other vehicles, in case he/ she have broken the rental conditions and have
driven the car breaking the traffic and law rules in the country, where the car is driven.
4.6 The lessee is fully responsible for damaging or missed opportunities for third parties and the lessor , caused in case of trying or
leaving the territory of Bulgaria.
5. OPTIONAL/ ADDITIONAL EQUIPMENT/TAXES AND SERVICES
5.1.1 Free delivery between 9.00 и 18.00h every working day/ Monday-Friday/ in the region of Sofia / up to 10 km / - free, Sofia
Airport 10 euro, out of business hours, weekends, holidays, between 18.00-09.00h / every day, weekends / in the region of Sofia 20
euro, Sofia Airport - 25 euro
5.1.2 Shipping a car outside Sofia is possible upon agreement and a further specified price.
5.2 Driving services within the territory of Bulgaria up to 4 hours -15 EURO, up to 8 hours driving 30 EURO + expenses. Outside
Bulgaria – preliminary request and preliminary discussed prices.
5.3 A single fee for use of the car outside the country: 35 euro for EU, 65 euro for Turkey, 55 euro – others. Limitations may apply
5.4 Additional driver tax 2.40 euro/day, not more than 24 euro per rental. The maximum of the additional drivers is 2.
5.5 Young diver’s fee: 35 euro
5.6 Administrative tax upon damage: 45 euro
5.7 Baby seat 1 to 3 years / 18 kg /: 4.20 euro per day, not more than 42 euro for the rental period
5.8 Child seat 4 to 8 years: 4.20 euro per day, not more than 42 euro for the rental period
5.9 Snow chains: 2.40 euro per day, not more than 24 euro for the rental period
5.10 Ski rack for 2 pairs of skis: 4.20 euro per day, not more than 42 euro for the rental period
5.11 GPS Navigation 6 euro per day, not more than 60 euro for the rental period
5.12 Winterization tax 3 euro/day, not more 30 euro for the whole rental period is due for all rentals in the period 01.November-31.March
6.TERMINATION OF THE CONTRACT
The contract can be terminated by the LESS OR in the following cases:
6.1 Expiring the term of the contract;
6.2 By the LESS OR without any notification when:
•Time - limit for the drop off has been exceeded
•It is impossible to reach the LESS EE by any means of communications more then 1 hour
•Wrong, false or incomplete information has been found stated by the LESS EE
In the above cases there is no notification needed to be stated by the LESS OR and the contract is about to be terminated immediately.
7. ADDITIONAL CONDITIONS:
7.1 the customer should be aware that at check –out the returned vehicle is inspected only visually with respects to obvious defect and
agrees that any subsequently defect caused by him/ her, that could not be found out by this return inspection will be claimed by Fox Rent BG on the basis of an independent expert opinion.
7.2 If a conflict occurs both sides try to solve the problem in a spirit of loyalty and understanding. In cases that it is impossible,
competent authorities do this.
7.3 The client must be aware that signing the contract, his personal data may be used for criminal and legal responsibility.
Not reading, not accepting or loosing the contract of the car rental conditions, and /or the car condition report does not discharge the
client, and its responsibility is confirmed by signing the contract and or car condition report.
1. TAKING AND RETURNING OF THE VEHICLE/ TERMS:
1.1 The client must be at least 23 years, with a minimum 3 years driving experience and has to present a valid personal documents: ID
card / passport, driving license, valid for the territory of Bulgaria, control card and a valid credit card. For renters /drivers between 19
and 23 years and / or experience less than three years, a fee is applicable.
1.2 Minimum rental is one day (24 hours). A client receives the vehicle with a full car equipment, required by Bulgarian traffic police
authorities, stated in a both ways signed protocol. The client must return the rented vehicle with its own full documentation and
equipment on the appointed date and drop off point by contract in the same condition.
1.3 A client must inform the owner about planned or sudden changes on the returning date and time of the car at least 24 hours prior to
ending of the contract. Client may continue using the rented car, if the owner of the car gave his expressly permission and the same car
has no other reservation for the next day. In cases client does not follow the regulation to return the rented vehicle in the appointed in the
contract term and continues using the car, without the compliance of the lessor, he/she takes full criminal and financial responsibility for
the possession of the vehicle. For extra days client pays a rent assigned by the rental contract, when the car was taken.
1.4 In case of unfulfilling the obligation of returning the rented car by the LESS EE for more than 2 hours after the due time, without
informing the LESS OR, the car is considered appropriated and the LESS OR informs the authorities, reserving all the rights according
to the contract, as well as the possibility personally or by his representative to get back the possession of the car by the lessee, and
this will not be considered self-governing. The rental is being calculated on a basis: 24 hours = 1 rental day, starting from the hour
of delivery. When the drop off time is more than 2 hours later than the hour of delivery/ collection, additional day applies to the rental.
2.PRICES AND WAYS OF PAYMENT:
2.1 Daily rental rate includes:
Unlimited milage; Third Party Liability insurance, Full insurance of the vehicle for all risks, Vignette.
2.2 Full rental payment and deposit is due on signing the contract and the car condition statement. In cases the deposit is being
guaranteed by credit card authorization, upon collection of the rented vehicle and without stated damages and loss of equipment, the
lessor refunds the authorized amount. In case that Bank Card Center is unavailable; the Bank that issued the card does not permit
or there is a communication trouble, the client must wait for the amount to be automatically unblocked after some time. The deposit
does not serve for payment when the contract is prolonged. During the whole period of rental the deposit must be at its full amount,
considered and fixed in the car rental contract.
2.3 When a client decides to return the rented vehicle before the appointed date and time by contract, he or she must inform the owner
about that at least 48 hours prior to returning and can receive back 30% of the daily rate on the unused days left by contract. When
the client does not inform the owner about that the last one can keep the whole sum for the unused days left by contract. There is no
refund in the months of June, July and August.
Paid for and default client recovers 50% of the rental amount for the months of June, July and August, amounts for unused contract days will not be returned.
2.4 The renting price does not include any fuel, the car is to be accepted with a full petrol tank and is expected to be returned with
full reservoir as well. If a client returns the vehicle with a petrol tank different of full, he or she must pay the difference to full reservoir
calculated by the owner 2.00 euro per liter + 10 service tax.
2.5 In cases when client wants to rent the vehicle for traveling outside the territory of Bulgaria there are additional conditions that must
be applied - shown in separate appendix.
3.DAMAGE, LOSS AND THEFT:
3.1 If a fuel is missing, losses or other small damages caused by negligence from the client occur, the deposit is being charged.
3.2 Smoking in the vehicles is absolutely forbidden. Violators are charged 100 euro tax.
3.3 In the case of any road accident, irrespectively of whose fault it was, the client must call the police and obtain a police statement
of the incident. In cases when client is proven GUILTY for a road accident, he or she must pay the daily rate of the same car for every
day lost in a car service and practically having the same car unusable, as well as all additional costs followed by the same accident. If
an accident occurs, the client must immediately inform the owner.
3.4 If a client happens to lose car documentation, car keys, registration plates, parking access card or front part of the stereo , he or
she must pay fine of 240 euro.
3.5 In case the car has to be changed on a case that:
3.5.1 it is a client’s ’ fault he must take all the expenses made by the owner while transporting the substitution car as well as those
made for bringing back the changed car.
3.5.2 the car has to be changed and it is not a client’s fault, all repairs are covered by Fox Rent BG. The lessor takes actions for
replacing the damaged vehicle in 2 /two/ working days time and automatically to prolong the term of the rental with the number of the
unused due to the break down days.
The substitution on p. 3.5.1 and p. 3.5.2 takes place where is situated the damaged vehicle.
3.5.3 If the rented vehicle is stolen and the car documentation and/or keys are not available the client takes full financial responsibility
of the theft.
3.6 Insurance does not cover if the following cases occur:
3.6.1 There are damages upon tires, tire caps , chassis or windscreen wipers of the vehicle;
3.6.2 There are damages on the engine of the vehicle that are not a result of unaffected exploitation, but are caused by negligence.
3.6.3 The car is being driven after having alcohol or any other drug consistent substances.
3.6.4 There are damages caused to the vehicle because of off-road driving
3.6.5 There are damages caused by unauthorized in the rental contract driver.
3.6.6 There are damages caused by overloading the vehicle and/or exceeding the quota of the seats inside.
3.6.7 If it happens the rented vehicle to be stolen оr illegally deprived and the whole documentation of the vehicle: car registration
certificate, insurance policy “ Third Party Liability”, control certificate “ Third Party Liability”, assistance card, technical check certificate,
second part of the vignette, as well as the key of the vehicle, are not handed over to the owner, the lessee takes full responsibility in the
amount of the full price of the car in a 10 days period after claiming the stolen vehicle.
3.6.8 The lessor does not take responsibility for bad fuel or other defects, caused by negligence. The lessee is fully responsible for
the consequences.
3.6.9 INCIDENT ADMINISTRATION FEE: IN CASE OF INCIDENT/DAMAGE,A NON REFUNDABLE FEE OF 45 EURO IS APPLIED TO COVER
ADMINISTRATION EXPENCES, IRRESPECTIVELY OF DRIVER`S LIABILITY.
If a certain damages occur the client pays their full cost, calculated by market value.
3.7 If small thefts, breakdowns, loss or damages in the limit of the deposit occur, Fox Rent BG does not engage to make entries for
insurance documentation, because of economical disadvantages and the cost is fully paid by the client.
3.8 The Lessor accept to pay expenses for small accessories and managing small defects only if they are made in consideration with
Lessors will and is obtained an official document for the expenses with an invoice at the name of the Lessor.
4. CLIENT RESPONSIBILITIES:
4.1 A client can not use the rented vehicle for racing purposes, as well as training, pulling other vehicles, transportation of heavy and
dangerous loads, unless having a written permission from the owner.
4.2 The client must take care of the levels of the and cooling fluid of the vehicle before start driving and during the traveling.
4.3 A client is not permitted to drive after having alcohol or any other drug consistent substances.
4.4 Giving the rented vehicle to third persons is strongly not allowed. A car is not permitted to leave the country whatsoever, unless an
official power of attorney is prepared by the owner.
4.5 Lessee is responsible for all damages of the rented car or other vehicles, in case he/ she have broken the rental conditions and have
driven the car breaking the traffic and law rules in the country, where the car is driven.
4.6 The lessee is fully responsible for damaging or missed opportunities for third parties and the lessor , caused in case of trying or
leaving the territory of Bulgaria.
5. OPTIONAL/ ADDITIONAL EQUIPMENT/TAXES AND SERVICES
5.1.1 Free delivery between 9.00 и 18.00h every working day/ Monday-Friday/ in the region of Sofia / up to 10 km / - free, Sofia
Airport 10 euro, out of business hours, weekends, holidays, between 18.00-09.00h / every day, weekends / in the region of Sofia 20
euro, Sofia Airport - 25 euro
5.1.2 Shipping a car outside Sofia is possible upon agreement and a further specified price.
5.2 Driving services within the territory of Bulgaria up to 4 hours -15 EURO, up to 8 hours driving 30 EURO + expenses. Outside
Bulgaria – preliminary request and preliminary discussed prices.
5.3 A single fee for use of the car outside the country: 35 euro for EU, 65 euro for Turkey, 55 euro – others. Limitations may apply
5.4 Additional driver tax 2.40 euro/day, not more than 24 euro per rental. The maximum of the additional drivers is 2.
5.5 Young diver’s fee: 35 euro
5.6 Administrative tax upon damage: 45 euro
5.7 Baby seat 1 to 3 years / 18 kg /: 4.20 euro per day, not more than 42 euro for the rental period
5.8 Child seat 4 to 8 years: 4.20 euro per day, not more than 42 euro for the rental period
5.9 Snow chains: 2.40 euro per day, not more than 24 euro for the rental period
5.10 Ski rack for 2 pairs of skis: 4.20 euro per day, not more than 42 euro for the rental period
5.11 GPS Navigation 6 euro per day, not more than 60 euro for the rental period
5.12 Winterization tax 3 euro/day, not more 30 euro for the whole rental period is due for all rentals in the period 01.November-31.March
6.TERMINATION OF THE CONTRACT
The contract can be terminated by the LESS OR in the following cases:
6.1 Expiring the term of the contract;
6.2 By the LESS OR without any notification when:
•Time - limit for the drop off has been exceeded
•It is impossible to reach the LESS EE by any means of communications more then 1 hour
•Wrong, false or incomplete information has been found stated by the LESS EE
In the above cases there is no notification needed to be stated by the LESS OR and the contract is about to be terminated immediately.
7. ADDITIONAL CONDITIONS:
7.1 the customer should be aware that at check –out the returned vehicle is inspected only visually with respects to obvious defect and
agrees that any subsequently defect caused by him/ her, that could not be found out by this return inspection will be claimed by Fox Rent BG on the basis of an independent expert opinion.
7.2 If a conflict occurs both sides try to solve the problem in a spirit of loyalty and understanding. In cases that it is impossible,
competent authorities do this.
7.3 The client must be aware that signing the contract, his personal data may be used for criminal and legal responsibility.
Not reading, not accepting or loosing the contract of the car rental conditions, and /or the car condition report does not discharge the
client, and its responsibility is confirmed by signing the contract and or car condition report.